Privacy Policy
Shout Softly Shirts: PRIVACY POLICY
Effective Date: April 5, 2024
Thank you for visiting shoutsoftlyshirts.com (the “Site”), which is
owned and operated by Shoutsoftlyshirts (“we,” “us” or “our”).
Where used in this Privacy Policy, “you,” “your” and similar words
mean the visitor to and/or user of the Site. In addition to this
Privacy Policy, your use of the Site is governed by our Terms of
Service (“Terms”). This Privacy Policy is incorporated into the
Terms and does not amend, replace or modify the Terms or any
other terms or policies applicable to the Site.
By using the Site and disclosing your personal information to us,
you consent to the collection of certain personal and non-personal
information and you agree that your personal and non-personal
information can be collected, used, stored, processed and
transmitted as described in this Privacy Policy. If you do not
agree to the collection, storage, transmission or use of your
personal and/or non-personal information as described in this
Privacy Policy, then you must immediately stop using the Site and
you should not disclose any personal information to us.
1. INFORMATION COLLECTED
We collect personal and non-personal information as you
communicate with us (through the Site and through other
channels, such as Facebook), as you interact with the Site and
purchase products at the Site. The personal information that we
may collect includes the information that you provide when you
register for a user account, including your name, user account
password, mailing address, phone number and email address.
We use Wix to process your payments. When you provide your
payment details at the Site, your payment information is collected
and processed by Wix. Although we maintain records concerning
the payments made by you at the Site (including the time, date,
amount and purpose of the payment), we do not collect or store
the credit card or bank account information that you provide to
Wix.
If you choose to interact with us using social media (including
Facebook), then we may collect publicly available personal
information (for example, your publicly available posts, photos,
likes, favorites, friends or followers) or available to us as a result
of your interaction with us (for example, your direct or private
messages to us). You may be able to limit the information
available to us by modifying the privacy settings in your social
media accounts.
The non-personal information that we may collect includes your
computer or device type, operating system, browser, the URL of
websites previously visited by you (or by others using the same
computer or device), your internet service provider, statistics
about your network or mobile connection and your internet
protocol address (which may reveal your location). Your non-
personal information is generally not directly associated with your
name or other personal information and is collected by automated
means (such as by cookies, tokens, web beacons and other
similar technologies).
1. COOKIES, TOKENS AND WEB BEACONS
A cookie or token is a small file placed on your computer’s hard
drive or in your device’s memory to observe your use of the Site.
We may use cookies and tokens to track your use of the Site,
provide you with a more personalized user experience and to
facilitate login or access to certain portions of the Site. A web
beacon is a small graphic image (usually no larger than a pixel)
that is placed on a web page, an advertisement or in an e-mail to
track the behavior of the user. We may use web beacons to track
your use of the Site, your interaction with our advertisements or
your interaction with emails that we send you.
We may use a third party vendor to provide, collect, store,
transmit and analyze the non-personal information collected by
cookies, tokens or beacons. You may be able to prevent or limit
the use of cookies, tokens or web beacons by modifying your
browser or device settings.
Information collected using cookies, tokens and web beacons
may be associated with your personal information (in which case
it will be treated as personal information), or it may be
anonymized and/or aggregated with other users’ information (in
which case it will be treated as non-personal information).
1. USE OF INFORMATION
We use your personal information for our own internal business
purposes and for providing products, services and customer
support to you. We use your contact information to ship orders
placed by you on the Site, and we may share that information with
third party vendors and suppliers that provide order fulfillment and
shipping services for orders placed at the Site. We may use your
personal information to contact you regarding the Site, to
communicate with you about your order status and customer
service and to customize or personalize your experience at the
Site. You may not opt-out from receiving emails related to orders
that you place at the Site and other customer service
communications.
We may also use your personal information to provide you with
information about our products, services, special offers and
promotions. If you consent to receiving our emails then we may
contact you. You may opt-out of receiving emails by following the
opt-out or unsubscribe instructions included in our emails. If you
have interacted with us through your social media account, we
may use social media to provide you with special offers or other
information regarding our products and services. You may limit
our ability to interact with you via social media by modifying the
settings in your social media account.
We use your non-personal information to track how our Site is
used, to assist us in providing, maintaining, evaluating and
improving the Site and our services and to analyze the
effectiveness of our communications and promotions. Your non-
personal information may be aggregated with the non-personal
information collected from other users of the Site to help us
monitor, analyze and optimize the Site and our services. We may
engage a third party vendor to collect, transmit and store your
non-personal information and to use aggregated non-personal
information to manage, monitor and optimize the Site and to
measure the effectiveness of our advertising, communications
and interaction with the Site.
We may use your personal and non-personal information to
investigate, detect, prevent and/or mitigate actual or potential
fraud, prohibited or illegal activity and/or violations of the Terms or
other applicable policies and agreements.
1. DISCLOSURE OF INFORMATION
We will not share or disclose your personal or non-personal
information with any third party except in the following
circumstances:
• We may disclose your personal and non-personal
information to our third party vendors and data processors
in connection with fulfilling and shipping your orders,
processing payments and as otherwise reasonably required
to provide you with the products that you order from us. We
do not authorize our third party vendors to use your personal
information for any other purpose
• We may share your personal information with our affiliates
and with other businesses that provide products or services
that we believe may be of interest to you, and they may use
your personal information to the same extent as we are
permitted to use your personal information. You can request
that we do not share your personal information for this
purpose by emailing us at shoutsoftlyshirts.com/support. If
your personal information is shared for this purpose, the
privacy policies of third parties will apply to the use and
further disclosure of your personal information and we have
no responsibility regarding the use or further disclosure of
your personal information by such third parties.
• We may disclose your personal information and non-
personal information if we determine, at our sole and
exclusive discretion, that disclosure is reasonably required to
investigate, detect, prevent and/or mitigate any threatened,
suspected, potential or actual fraud, damage to property,
bodily injury, illegal activity and/or violations of the Terms.
• We may disclose your personal information and non-
personal information to protect or enforce our legal rights
and policies, to protect or enforce the legal rights of a third
party and/or if we determine that disclosure is required by
law or regulation (such as to comply with a subpoena or
court order).
• We may disclose your non-personal information, in
aggregate form that is not associated with your personal
information, to our affiliates and potential business partners,
advertisers, investors and for other business and marketing
purposes.
• Your personal information and non-personal information may
be disclosed to any entity that acquires our business or our
assets (in whole or in part, including in connection with any
merger, reorganization or bankruptcy) and such entity may
use and disclose your personal information and non-
personal information to same extent as we are permitted to
do so by this Privacy Policy.
1. STORAGE, TRANSMISSION AND PROTECTION OF
INFORMATION
We collect, store, transmit and protect your personal information
using vendors that provide encryption and/or security protocols
that are standard in the industry and that we believe reasonably
protect your information. We select third party vendors that use
encryption and security protocols that we believe adequately
protect your personal information, but we do not have actual
control over our third party vendors and therefore we cannot be
liable for the actions, conduct, errors or omissions of those third
parties.
Our vendors may have terms, conditions and privacy policies that
differ from this Privacy Policy, and we have no control over or
responsibility for how our third party vendors collect, store,
transmit or use your personal information. Your personal
information and non-personal information may be collected from,
transmitted to or from and stored in multiple locations worldwide.
We may store, transmit and use as provided in this “Privacy
Policy” your personal and non-personal information indefinitely or
in perpetuity.
Transmitting and storing personal information via the internet puts
that information at risk of inadvertent disclosure to or
unauthorized access by third parties, such as hackers and other
cybercriminals who exploit security flaws or place viruses, worms
or Trojans on computers or other devices used to transmit or store
your personal information. We will take commercially reasonable
measures to reduce the risk that your personal information is
disclosed to or accessed by third parties inadvertently or without
authorization, but we cannot entirely eliminate that risk. By
providing us with your personal information, you accept the risk
that your personal information may be disclosed to or accessed
by third parties inadvertently or without authorization. We are not
responsible for the actions, conduct, errors or omissions of third
parties who may access or attempt to access your personal
information without our consent and authorization or for the
outcomes or consequences that result from such unauthorized
access.
1. PRIVACY OF MINORS
Children under the age of 13 are expressly prohibited from using
the Site. We do not intentionally or knowingly collect or solicit
personal information from children under 13. If you are a child
under 13, please do not attempt to use the Site. If we learn that
we have inadvertently collected personal information from a child
under 13, that personal information will be promptly deleted.
1. LEGAL COMPLIANCE
Nothing in this Privacy Policy is intended to conflict with any
rights, duties or obligations established by laws or regulations that
apply to you or your personal information and non-personal
information, including laws and regulations regarding the
protection of data, privacy and notice of data breaches. If any
provision of this Privacy Policy conflicts with or is unenforceable
pursuant to any law or regulation applicable to you and/or to your
personal or non-personal information, then the applicable law or
regulation will prevail and we will comply with such law or
regulation.
State and/or federal law may require us to notify you (in certain
circumstances defined by law or regulation) if your personal
information has been compromised, and we will comply with our
legal obligations in applicable jurisdictions. The laws and
regulations that apply to us and to the collection, processing, use,
storage and/or transmission of your information may be different
from those in the jurisdiction where you reside.
1. NOTICE TO CALIFORNIA RESIDENTS
The California Consumer Privacy Act of 2018 provides consumers
residing in California with additional rights regarding access to
and deletion of their personal information. The rights described in
this paragraph apply to you and your personal information only if
you are a consumer and a California resident, and are in addition
to the other rights and options described in this Privacy Policy.
You may request that we disclose certain information to you about
our collection and use of your personal information over the past
12 months. After we receive and confirm your verifiable
consumer request (as described below), we will disclose to you:
(i) the categories of personal information that we collected about
you and the sources of that personal information; (ii) our business
or commercial purpose for collecting or selling that personal
information; (iii) the categories of third parties with which we
shared your personal information; and (iv) the specific items of
personal information that we collected about you. If we sold or
disclosed your personal information for a business purpose, we
will provide you with information about the categories of personal
information purchased from us and/or the categories of personal
information categories that each recipient obtained. We will
disclose the categories (but not the identities) of third parties with
which we share your personal information unless otherwise
required by law, regulation, subpoena or court order.
You may request that we delete some or all of the personal
information that we collected from you or about you. After we
receive and confirm your verifiable consumer request (as
described below), we will delete (and we will request our service
providers and vendors to delete) your personal information unless
an exception applies. We may deny your deletion request if
retaining your personal information is reasonably necessary to: (i)
complete your order or the transaction for which we collected your
personal information, provide a product or service that you
requested or otherwise fulfill our contractual duty to you; (ii) take
actions reasonably anticipated within the context of our ongoing
business relationship with you; (iii) fulfill the terms of a written
warranty or product recall conducted in accordance with federal
law; (iv) detect security incidents and/or protect against malicious,
deceptive, fraudulent or illegal activity; (v) maintain the Site or
identify and repair errors that impair the Site’s functionality; (vi)
exercise free speech, ensure the right of another consumer to
exercise free speech rights or exercise another right provided for
by law; (vii) engage in internal uses that are reasonably aligned
with consumer expectations based on your relationship with us;
(viii) comply with any law (including the California Electronic
Communications Privacy Act (Cal. Penal Code §1546 et. seq.),
regulation, subpoena, court order or other legal obligation; and
(ix) otherwise lawfully use your personal information consistent
with the context in which we obtained it.
You may also request, pursuant to California Civil Code §1798.83,
that we provide you with information regarding our disclosure of
your personal information to third parties for direct marketing
purposes.
To request that we disclose or delete information as described
above, please email your request to shoutsoftlyshirts.com/support
Only you (or someone legally authorized to act on your behalf and
who provides us with documentation that we determine
reasonably evidences your authorization) may make a request
related to your personal information. You may also make a
verifiable consumer request on behalf of your minor child. Unless
otherwise permitted by law or regulation, you may only request
that we disclose or delete information as described above twice
within any 12 month period.
All requests submitted pursuant to this paragraph must include
sufficient information to permit us to reasonably verify that you are
the person about whom we collected personal information or an
authorized representative of that person. Your request must
contain details sufficient for us to properly understand, evaluate
and respond to the request. When we receive your request, we
may contact you by phone or email to obtain additional
information necessary to verify your identity or to enable us to
respond to your request. We cannot respond to your request if
we cannot verify your identity or authority to make the request. If
you provide us with personal information in order to verify your
identity for purposes of this paragraph, we will use that personal
information only to verify your identity or authority to make the
request.
We will respond to a verifiable consumer request pursuant to this
paragraph within 45 days of receiving the request. If we require
more time (up to 90 days from receiving your request), we will
inform you of the reason and extension period in writing. We will
communicate with you about your request, and provide
information in response to your request (if applicable) by phone
and/or email unless you request that we communicate with you by
mail. Information provided in response to your request will reflect
only the 12 month period preceding receipt of your request. If
applicable, our response may explain the reasons that we cannot
comply with your request. If our response includes your personal
information, it will be provided in a format selected by us that is
readily useable and that reasonably enables you to transmit that
information to another entity without undue burden. There is no
fee for us to process or respond to a verifiable consumer request
submitted pursuant to this paragraph unless it is excessive,
repetitive or manifestly unfounded. If we determine that a fee
applies to your request, we will inform you of the basis for the fee
and provide you with a cost estimate before completing your
request.
If you are 16 or older, you have the right to direct us to not sell
your personal information at any time. To exercise this opt-out
right, you or your verified authorized representative may submit a
request to us by email at shoutsoftlyshirts.com/support.
After 12 months from your opt-out request, we may contact you to
ask that you reauthorize disclosure or sharing of your personal
information. We will use personal information provided in
connection with an opt-out request only to review and comply with
that request.
We do not sell the personal information of consumers who are
California residents and who we believe (to the best of our
knowledge based on the information in our possession) are less
than 16 years old unless we receive affirmative consent from: (i)
the consumer, if the consumer is at least 13 years old but not yet
16 years old; or (ii) the parent or guardian of the consumer, if the
consumer is less than 13 years old. Consumers between 13 and
16 years old who opt-in to personal information sharing may later
opt-out at any time by contacting us at shoutsoftlyshirts.com/
support.
We will not discriminate against you for exercising the rights
available to you pursuant to the California Consumer Privacy Act
of 2018. Unless permitted by law, we will not: (i) refuse to provide
products or services; (ii) charge different prices or rates, impose
penalties or deny discounts generally available to other
consumers; (iii) provide you a different level or quality of products
or services; or (iv) advise you that you may receive a different
price or rate or a different level or quality of goods or services if
you exercise your legal rights. We may, however, offer you
certain benefits or incentives (to the extent permitted by law) that
may result in different prices, rates or qualities if you agree to the
sharing and/or disclosure of your personal information. Any such
benefit or incentive that we offer will reasonably relate to your
personal information's value, and we will describe in writing the
material terms associated with the sharing or disclosure that is
required in order to receive a benefit or incentive. If you
participate in a program that provides a benefit or incentive in
exchange for the sharing or disclosure of your personal
information, you may opt-out of the program at any time by
contact us at shoutsoftlyshirts.com/support
1. CHANGES AND UPDATES TO PRIVACY POLICY
We reserve the right, at our sole discretion, to change, modify,
add or remove this Privacy Policy, in whole or in part, at any time
and without prior notice. Although we will use our best efforts to
notify you that this Privacy Policy has been changed or updated,
such notice is not required for those changes or updates to be
effective and binding. Our current Privacy Policy is posted on the
Site. It is your responsibility to review this Privacy Policy
periodically for any changes or updates. Your continued use of the
Site following any changes or updates means that you accept and
agree to the changes or updates.